eCard Transactions Blog

In this case, churn is the rate of existing customers that stop utilizing a product or service. The churn rate measures a business loss in

Retaining members in an ever-evolving digital world can be risky business. It is vital to businesses, big and small, to retain current customer subscriptions and

Membership Engagement can be defined as a continuous, long term interaction between a member and an organization, wherein the member receives meaningful information and/or value.

Did you know that 10-15% of all recurring payments fail? What’s worse, studies show up to 50%can be lost due to involuntary churn, or membership

There are many different ways you can communicate with your customer or members; A combination of phone calls, e-mails, and text messages can be useful

A thriving membership business means constantly acquiring more members, right? Not so fast. While attaining new members is great for your bottom line, the key