FAQ

You have questions, we have answers. Click on a question below.

eCard Transactions is an all-in-one payment suite for businesses. eCard processes the payment and ensures you get paid, handling all of your failed payments. We provide our customers with superior cash flow management services that contribute to the success and growth of their businesses. We empower businesses, no matter how small or large, to take charge of their cash flow and secure a growing membership base.

eCard is a platform that drives your revenue by decreasing your failed payments. With 25 years of experience in the payment industry, explicitly developing the first software to help recover failed payments, we have the expertise and knowledge that sets us apart from all other software. Increase your revenue and decrease your churn with eCard. We partner with you to complement your business and your mission to serve your customers.

eCard optimizes retry technology by knowing the exact date and time of day to retry the payment. We do this not by guessing and not by copying another software model; this is accomplished with our 25 years of data and algorithms. We have a secret formula to ensure you get paid. We use a combination of advanced tools to recover those failed payments. At eCard we look at each payment individually and find the right solution to turn that payment into an approval. All this is achieved behind the scenes, you and your customers don’t have to know. 

With our exclusive tools used in the right way and at the right time. 50% of your churn is due to failed payments alone. Our account updater tool proactively updates cards that will soon expire. Account Updater also updates cards that have been reported lost or stolen. This eliminates a failed payment before it even happens. The following tool that reduces churn is our intelligent failed payment recovery tool that recovers 90% of your failed payments without the interruption of contacting your member. Involuntary churn isn’t something you need to stress about when you have eCard. Contact Manager is the last tool to reduce churn, a system that makes custom phone calls, emails, or text messages to your members to keep them connected. Our process will reduce your churn significantly.

eCard Transactions was the first cloud-based software developed to recover failed payments for credit and debit cards. With 25 years of data and algorithms, we have the magic equation to recover failed payments with the most approvals. Our recovery rate is the highest recovery rate in the industry. Unfortunately, most software programs don’t have the data to back up their process. Our process combines unique tools, including a proactive account updater, failed payment recovery, and a Contact Manager tool to engage and connect with your customers. Other processors retry randomly, and you are charged payment fees for each unintelligent retry. 

If you have a recurring payment model for subscription or membership-based business anywhere from 8-15% of all recurring transactions end in failure. If you do not have a system in place to recover that lost revenue you are losing money, and likely members. It can cost you up to 10 times more to obtain a new member then to keep an existing member. If you are paying for a full time staff to try to collect the lost revenue your staff could be focused on core business instead of failed payments. If you answered yes to any of the above questions you need a solution like eCard to help you grow your member base and business.

eCard Transactions recovery tool is FREE for your business. You can pick a model that fits your business. One option is to charge your member a small fee for having a failed transaction or get custom pricing based on the size of your business. Account Updater and Contact Manager are also custom pricing to fit your business

On average, we are able to recover 80-90% of failed payments. Our recovery rate is the highest in this industry. 

Set up a quick call and get a free payment analysis where we can tell you how much you will save using our services. We gather some information, and away we go. Start increasing your revenue and recover failed payments.  

eCard Transactions is an all-in-one payment suite for businesses. eCard processes the payment and ensures you get paid, handling all of your failed payments. We provide our customers with superior cash flow management services that contribute to the success and growth of their businesses. We empower businesses, no matter how small or large, to take charge of their cash flow and secure a growing membership base.

eCard is a platform that drives your revenue by decreasing your failed payments. With 25 years of experience in the payment industry, explicitly developing the first software to help recover failed payments, we have the expertise and knowledge that sets us apart from all other software. Increase your revenue and decrease your churn with eCard. We partner with you to complement your business and your mission to serve your customers.

eCard optimizes retry technology by knowing the exact date and time of day to retry the payment. We do this not by guessing not by copying another software model; we do this with our 25 years of data and algorithms. We have a secret formula to ensure you get paid. We look at each payment individually and find the right solution to turn that payment into an approval. All this is done behind the scenes; you and your customers don’t have to know. We use a combination of advanced tools to recover those failed payments.

With our exclusive tools used in the right way and at the right time. 50% of your churn is due to failed payments alone. Our account updater tool proactively updates cards that will soon expire. Account Updater also updates cards that have been reported lost or stolen. This eliminates a failed payment before it even happens. The following tool that reduces churn is our intelligent failed payment recovery tool that recovers 90% of your failed payments without the interruption of contacting your member. Involuntary churn isn’t something you need to stress about when you have eCard. Contact Manager is the last tool to reduce churn, a system that makes custom phone calls, emails, or text messages to your members to keep them connected. Our process will reduce your churn significantly.

eCard Transactions was the first cloud-based software developed to recover failed payments for credit and debit cards. With 25 years of data and algorithms, we have the magic equation to recover failed payments with the most approvals. Our recovery rate is the highest recovery rate in the industry. Unfortunately, most software programs don’t have the data to back up their process. Our process combines unique tools, including a proactive account updater, failed payment recovery, and a Contact Manager tool to engage and connect with your customers. Other processors retry randomly, and you are charged payment fees for each unintelligent retry. 

If you have a recurring payment model for subscription or membership-based business anywhere from 8-15% of all recurring transactions end in failure. If you do not have a system in place to recover that lost revenue you are losing money, and likely members. It can cost you up to 10 times more to obtain a new member then to keep an existing member. If you are paying for a full time staff to try to collect the lost revenue your staff could be focused on core business instead of failed payments. If you answered yes to any of the above questions you need a solution like eCard to help you grow your member base and business.

eCard Transactions recovery tool is FREE for your business. You can pick a model that fits your business. One option is to charge your member a small fee for having a failed transaction or get custom pricing based on the size of your business. Account Updater and Contact Manager are also custom pricing to fit your business

On average, our recovery rate is the highest in this industry. We fall at 90% recovery of failed payments!

Set up a quick call and get a free payment analysis where we can tell you how much you will save using our services. We gather some information, and away we go. Start increasing your revenue and recover failed payments.  

What is eCard Transactions?

eCard Transactions is an all-in-one payment suite for businesses. eCard processes the payment and ensures you get paid, handling all of your failed payments. We provide our customers with superior cash flow management services that contribute to the success and growth of their businesses. We empower businesses, no matter how small or large, to take charge of their cash flow and secure a growing membership base.

Why choose eCard Transactions?

eCard is a platform that drives your revenue by decreasing your failed payments. With 25 years of experience in the payment industry, explicitly developing the first software to help recover failed payments, we have the expertise and knowledge that sets us apart from all other software. Increase your revenue and decrease your churn with eCard. We partner with you to complement your business and your mission to serve your customers.

How will eCard Transactions help me recover failed payments?

eCard optimizes retry technology by knowing the exact date and time of day to retry the payment. We do this not by guessing not by copying another software model; we do this with our 25 years of data and algorithms. We have a secret formula to ensure you get paid. We look at each payment individually and find the right solution to turn that payment into an approval. All this is done behind the scenes; you and your customers don’t have to know. We use a combination of advanced tools to recover those failed payments.

How does eCard reduce my customer churn?

With our exclusive tools used in the right way and at the right time. 50% of your churn is due to failed payments alone. Our account updater tool proactively updates cards that will soon expire. Account Updater also updates cards that have been reported lost or stolen. This eliminates a failed payment before it even happens. The following tool that reduces churn is our intelligent failed payment recovery tool that recovers 90% of your failed payments without the interruption of contacting your member. Involuntary churn isn’t something you need to stress about when you have eCard. Contact Manager is the last tool to reduce churn, a system that makes custom phone calls, emails, or text messages to your members to keep them connected. Our process will reduce your churn significantly.

How does eCard compare to other software that recovers failed payments?

eCard Transactions was the first cloud-based software developed to recover failed payments for credit and debit cards. With 25 years of data and algorithms, we have the magic equation to recover failed payments with the most approvals. Our recovery rate is the highest recovery rate in the industry. Unfortunately, most software programs don’t have the data to back up their process. Our process combines unique tools, including a proactive account updater, failed payment recovery, and a Contact Manager tool to engage and connect with your customers. Other processors retry randomly, and you are charged payment fees for each unintelligent retry. 

How do I know if this is a right fit for my business?

If you have a recurring payment model for subscription or membership-based business anywhere from 8-15% of all recurring transactions end in failure. If you do not have a system in place to recover that lost revenue you are losing money, and likely members. It can cost you up to 10 times more to obtain a new member then to keep an existing member. If you are paying for a full time staff to try to collect the lost revenue your staff could be focused on core business instead of failed payments. If you answered yes to any of the above questions you need a solution like eCard to help you grow your member base and business.

What is the cost of eCard’s payment suite?

eCard Transactions recovery tool is FREE for your business. You can pick a model that fits your business. One option is to charge your member a small fee for having a failed transaction or get custom pricing based on the size of your business. Account Updater and Contact Manager are also custom pricing to fit your business

What is eCard’s recovery rate?

On average, our recovery rate is the highest in this industry. We fall at 90% recovery of failed payments! 

How do I get started?

Set up a quick call and get a free payment analysis where we can tell you how much you will save using our services. We gather some information, and away we go. Start increasing your revenue and recover failed payments.