Failed Payment Recovery for Membership and Subscription Services

Intelligent failed payment recovery ensures top-notch retention rates, significantly reducing involuntary churn and increasing revenue.

10-15% of all recurring payments end in failure.
Reduce involuntary churn with automated behind-the-scenes failed payment recovery.

See how much revenue is at risk — and how much eCard can recover.

Intelligent Failed Payment Recovery

Recover failed membership and subscription payments

Silent Payment Resolution

Recover payments behind the scenes with AI and ML technology. Avoid premature customer interaction by turning failures into approvals quickly.

Engage Payment Recovery

Some payment failures require personalized communication to recover payments with text, email and phone calls ensuring members stay for the long haul.

Learn Which One Is Best For Your Business

Hint: We recommend our Failed Payment Suite, which includes both behind-the-scenes and manual methods which leads to a 90% recovery rate.

We changed the recurring payment industry with our failed payment recovery services. People Noticed…

Ecard has made my work load on return credit cards so much easier. I was spending hours calling members regarding failed credit cards. I truly recommend Ecard for your failed payments.

eCard has assisted us with reducing our returns and recovering membership payments. I have known the folks at eCard since 2013 and I'm happy to work with them and call them 'friends.’

Working with eCard has been a pure joy. Their customer service is second to none and their business products are top notch.

Use built-in integrations to customize your platform

Directly linking with your chosen payment processor and subscription management system is our specialty. Whether it’s seamlessly integrating with established technologies like Stripe and Recharge or crafting tailor-made solutions in-house, we offer versatile integration options. Discover our array of integration possibilities today.